1. IDENTIFICATION DATA

In compliance with the duty of information contained in article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the details of the company owning the web domain are shown below:

VICTORIA HOTELS & RESORTS S.L. (hereinafter VICTORIA HOTELS)

Paseo del Club Deportivo 1, Edificio 11 (Parque Empresarial La Finca)

28223 – Pozuelo de Alarcón, Madrid

CIF: B99077844

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contact email: legal@victoriahotelsandresorts.com

2. USERS

The access and/or use of this VICTORIA HOTELS portal attributes the condition of USER, who accepts, from said access and/or use, the General Conditions of Use reflected here. The aforementioned Conditions shall apply regardless of the General Contracting Conditions which, where applicable, are mandatory.

3. USE OF THE PORTAL

The website www.victoriahotelsandresorts.com provides access to a multitude of information, services, programmes or data (hereinafter, “the contents”) on the Internet belonging to VICTORIA HOTELS or its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal.

4. DATA PROTECTION

VICTORIA HOTELS complies with the guidelines of the Spanish regulations on Personal Data Protection, and ensures the correct use and treatment of the user’s personal data. All data processing carried out on this website will be done in compliance with the aforementioned regulations, providing the necessary information and making available to the USER the contact details for the exercise of their recognised rights.

More information on data protection in the Privacy Policy.

VICTORIA HOTELS also informs you that it complies with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce and will request your consent to the processing of your email for commercial purposes at all times.

5. INTELLECTUAL AND INDUSTRIAL PROPERTY

VICTORIA HOTELS itself or as an assignee, owns all intellectual and industrial property rights of its website, as well as the elements contained therein (including, but not limited to, images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by VICTORIA HOTELS or its licensors.

All rights reserved.

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of VICTORIA HOTELS, are expressly prohibited. The USER undertakes to respect the Intellectual and Industrial Property rights owned by VICTORIA HOTELS. You can view the elements of the portal and even print, copy and store them on the hard drive of your computer or any other physical medium as long as it is solely and exclusively for your personal and private use. The USER shall refrain from deleting, altering, evading or manipulating any protection device or security system installed on www.victoriahotelsandresorts.com.

6. COOKIE POLICY

The company informs of its cookies policy, thus complying with the provisions of article 22.2 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce.

More information in our Cookies Policy.

7. EXCLUSION OF GUARANTEES AND LIABILITY

VICTORIA HOTELS is not responsible, in any case, for damages of any kind that may cause, but not limited to: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having taken all the necessary technological measures to prevent it.

8. MODIFICATIONS

VICTORIA HOTELS reserves the right to make unannounced changes it deems appropriate in its portal, and may change, delete or add content and services provided through the same as the way in which they are presented or located on its portal.

9. LINKS

In the event that www.victoriahotelsandresorts.com contains links or hyperlinks to other Internet sites, VICTORIA HOTELS will not exercise any type of control over these sites and contents. Under no circumstances will VICTORIA HOTELS assume any responsibility for the contents of any link belonging to an external website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity and constitutionality of any material or information contained in any of these hyperlinks or other Internet sites.

Likewise, the inclusion of these external connections does not imply any type of association, merger or participation with the connected entities.

10. RIGHT OF EXCLUSION

VICTORIA HOTELS reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or at the request of a third party, to those users who do not comply with these General Conditions of Use.

11.GENERALITIES

VICTORIA HOTELS will pursue the breach of these conditions, as well as any improper use of its portal exercising all civil and criminal actions that may correspond to it by law.

12.MODIFICATION OF THE PRESENT CONDITIONS AND DURATION

VICTORIA HOTELS may modify at any time the conditions specified here, being duly published as they appear here.

The validity of these conditions will depend on their exposure and will be in force until duly published. They are modified by others.

13. APPLICABLE LEGISLATION AND JURISDICTION

The relationship between VICTORIA HOTELS and the USER shall be governed by current Spanish legislation and any dispute shall be submitted to the Courts and Tribunals of the city of Madrid.